the box can be 'confused' and resetting to factory through the menu, unplugging the box, replacing the batteries in the remote, and then plugging the box back in, and reinsert the remote's batteries can solve a problem such as that. on some satellite receivers, it doesn't matter but on most DTV converters it won't change channels by using the arrow buttons. If the channels don't change, most likely it's from using the up/down arrows instead of the actual channel up/down button.
Remote stops working, or only works on some functions and not all.
I figured i'd contribute with some of the top issues regarding the use of DTV converter boxes and reception based on my experiences, which were far from successful until recently.
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